Frequently Asked Questions

Frequently Asked Questions

We strive to provide our customers with the highest level of satisfaction, and we understand that having questions or concerns is a natural part of the process. In this section, we cover both residential and commercial FAQs, ensuring that all of our customers have access to the information they need.

If you have any additional questions or concerns that are not addressed here, please don’t hesitate to contact us. We’re always happy to help.

Commercial Frequently Asked Questions:

How often will my water be delivered?

You can schedule regular recurring deliveries at a frequency that works best for you.

How do I know when my next delivery is scheduled?

We’ll notify you in advance of your delivery date, so you can plan accordingly.

How do I change my delivery schedule or cancel my service?

You can make changes to your delivery schedule or cancel your service by contacting our customer service team. We’re happy to help you make any changes you need.

What if I'm not at the office when my water is delivered?

Our delivery team is trained to deliver your water directly to your commercial location. If you’re not available, we’ll work with you to find a convenient delivery time.

What if I need to skip a delivery or make changes to my order?

You can make changes to your order

Residential Frequently Asked Questions

How often will my water be delivered?

You can schedule regular recurring deliveries at a frequency that works best for you.

How do I know when my next delivery is scheduled?

We’ll notify you in advance of your delivery date, so you can plan accordingly.

How do I change my delivery schedule or cancel my service?

You can make changes to your delivery schedule or cancel your service by contacting our customer service team. We’re happy to help you make any changes you need.

What if I'm not at home when my water is delivered?

Our delivery team is trained to deliver your water directly to your doorstep. If you’re not home, we’ll leave your delivery at your doorstep.

What if I need to skip a delivery or make changes to my order?

You can make changes to your order or skip a delivery by contacting our customer service team. We’ll work with you to make sure you have the water you need when you need it.

What if I need to skip a delivery or make changes to my order?

You can make changes to your order or skip a delivery by contacting our customer service team. We’ll work with you to make sure you have the water you need when you need it.

How do I know the water I'm receiving is safe?

We’re committed to ensuring that our water products meet the highest standards for quality and safety. All of our water products are carefully selected and undergo regular testing by the industry’s top brands.

What types of water products do you offer?

We offer a range of water products to meet your needs, including bottled water, purified water, and spring water. We carry a variety of sizes, including 5-gallon jugs, 3-gallon jugs, and single-serve bottles. Click here to see available products.

Why LA Waters?

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Convenient and flexible delivery options:

Our home water delivery services are designed to be convenient and flexible, allowing you to enjoy great-tasting water in the comfort of your own home without any hassle. We offer both recurring deliveries and one-time orders, so you can choose the option that works best for you.
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Premium quality water products:

We offer a range of premium quality water products to meet your needs, including Ozarka Spring Water and Pure Life Drinking Water. Our water products are carefully selected to ensure that they meet our high standards for quality and taste.
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Reliable and efficient delivery:

Our delivery team is trained to deliver your water directly to your doorstep with efficiency and care, ensuring that you always have access to the water you need when you need it.
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Save time and effort:

With our home water delivery services, you don’t have to worry about carrying heavy water cases and bottles from the store or making trips to restock. We take care of the delivery for you, so you can focus on the things that matter most to you.
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Locally owned and operated:

We’re a locally owned and operated business based in New Orleans that’s dedicated to serving the needs of our community. When you choose LA Waters, you’re supporting a local business that cares about your satisfaction and well-being.

All of our commercial water products are carefully selected to ensure that they meet our high standards for quality and taste. We’re committed to providing our customers with the best possible water products, so you can enjoy great-tasting, refreshing water that meets your expectations.

satisfying our customers’ thirst for quality water and quality service

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